General conditions of sale (Viyan Pishro Publication)

Last Updated: June 2026

Viyan Pishro Publications ("we", "us", or "our") operates the website [Insert Your Website URL] (the "Website"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website, purchase our online courses, or interact with us.

1. What Personal Information Do We Collect?

We may collect the following types of personal information:

Information You Provide Directly: When you register for an account, purchase a course, subscribe to our newsletter, fill out a contact form, or communicate with us, you may provide us with personal information such as your:

• • Full name

  • Email address

  • Billing and shipping address

  • Payment information (processed securely by our third-party payment processor)

  • Phone number

  • Course preferences and progress

  Information Collected Automatically: When you visit our Website, we may automatically collect certain information about your device and browsing actions, including:

  • IP address

  • Browser type and version

  • Operating system

  • Pages you visit on our Website

  • Date and time of your visit

  • Referring website addresses

  • Cookies and similar tracking technologies

2. How Do We Use Your Personal Information?

We may use your personal information for the following purposes:

• To Provide and Manage Our Services: To process your course registrations, manage your account, deliver course content, and provide customer support.

• To Process Payments: To process payments for your course purchases securely through our trusted third-party payment processor. We do not store your full payment card details on our servers.

• To Communicate With You: To send you administrative information, such as order confirmations, course updates, and changes to our policies. To respond to your inquiries and provide customer service.

• For Marketing and Promotional Purposes: To send you newsletters, promotional offers, and information about new courses or services that may be of interest to you. You can opt-out of these communications at any time.

• To Improve Our Website and Services: To analyze trends, track user engagement, and improve our Website's functionality, content, and course offerings.

• For Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to protect our rights and the rights of our users.

3. What is Our Legal Basis for Processing Your Information?

We process your personal information based on the following legal grounds:

• Consent: You have given us explicit consent to process your personal information for specific purposes (e.g., for receiving marketing communications).

• Contractual Necessity: The processing is necessary for the performance of a contract with you (e.g., to provide you with access to the online courses you have purchased).

• Legal Obligation: The processing is necessary for us to comply with a legal obligation.

• Legitimate Interests: The processing is necessary for our legitimate interests, such as improving our services and protecting our business, provided that these interests are not overridden by your privacy rights.

4. How Do We Share Your Personal Information?

We do not sell, trade, or rent your personal information to third parties. We may share your personal information in the following limited circumstances:

• Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our Website, processing payments, delivering course content, sending emails, or providing other services. These providers are contractually obligated to protect your information and only use it for the purposes we specify.

• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.

5. Where Is Your Information Stored?

Your personal information may be stored and processed on servers located in Canada or other countries where our service providers operate. By using our Website and services, you consent to the transfer of your information to these locations.

6. How Do We Protect Your Information?

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Using secure servers and encrypted connections (SSL/TLS) for data transmission.

• Limiting access to personal information to authorized personnel who need it to perform their job functions.

• Regularly monitoring our systems for potential vulnerabilities and attacks.

7. How Long Do We Keep Your Information?

We will retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer required, we will securely delete or anonymize it.

8. What Are Your Rights?

Under PIPEDA, you have the following rights regarding your personal information:

• Right to Access: You have the right to request access to the personal information we hold about you.

• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

• Right to Withdraw Consent: You have the right to withdraw your consent to our collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions.

• Right to Complain: If you believe we have not complied with applicable privacy laws, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

9. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and for marketing purposes. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of some parts of our Website.

10. Third-Party Links

Our Website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our Website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Viyan Pishro Publications
Email: contact@viyanpishro.com
Website: https://viyanpishro.com

Viyan Pishro Publication

Vancouver BC Canada